Frequently asked Question (FAQ)

Language:

qWhat time is check in and check out?

aCheck in:16:00(Last check in 23:00)
Check out:6:00~11:00
※Please be advised that you cannot check in after the latest check in time.
(additional extending fee 500JPY/ hour)(Reception open:6:00~24:00)

qDo you have curfew?

aWe don’t have curfew, but for the security reason the entrance door is locked during night.
Please make sure you don’t leave cardkey.

qDo you offer meals? Are there restaurants nearby?

aWe don’t offer meals.
There are restaurants on the shopping street. Please ask reception for the detail.

qAre there convenience store nearby?

aThere is a convenience store on the shopping street, a minute away from the guest house by walk.

qCan rooms be locked?

aRooms are locked by cardkey.

qCan solo female stay?

aWe have rooms for female only.
Please be noted that the number of female only room is limited.

qDo you offer towel rental?

aWe offer towel rental for 100 JPY per a sheet.

qDo you have shampoos and body washes?

aShampoos and body washes are prepared in each shower booths.

qIs internet available?

aFree Wi-Fi is available in the guest house. Ask reception for the password.

qCan I smoke?

aThe rooftop terrace is available for smoking.
Please be noted that the rooftop is closed after 22:00.

qCan you keep my luggage? (Before check in/ After check out)

aWe keep your luggage before check in or after check out only on the same day of your stay.

qFrom when can I make a reservation?

aWe take a reservation 6months prior to the day of check-in.

qWhat is your cancellation policy?

aCancellations a night prior to the day of check-in will be charged 20% and the same day cancellation will be charged 80% of the cancellation fee.
No-shows will be charged the entire amount.

qDo you have a washing machine and laundry dryer?

aA washing machine and laundry dryer are equipped on the rooftop floor. Please be noted that the rooftop is closed after 22:00.
Individual laundry detergent are available for 50JPY per a packet.

qDo you have a parking space?

aWe’re sorry but there is no parking space.

Share

  • このエントリーをはてなブックマークに追加

to follow